What is Tradestamp?
Who is behind Tradestamp?
What inspired Tradestamp to be launched?
How does Tradestamp work?
What makes Tradestamp different?
Why do customers use Tradestamp to find a service provider?
How much does it cost to use Tradestamp?
What is Tradestamp?
Tradestamp, which was launched in March 2006 matches customers, who have service requirements, with the most appropriate service providers.
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Who is behind Tradestamp?
Tradestamp is owned and run by Trainingbrief Limited, a company
incorporated in England & Wales under number 05238264.
Our contact details are:
25 Gabriel Street,
London,
SE23 1DW
Telephone: 02070 960406
Email: information@tradestamp.com
The idea behind Tradestamp was conceived and developed by father and son David and James Hance. Tradestamp remains a family-run business.
If you have any questions, please don't hesitate to Email us at information@tradestamp.com or call us on the number below.
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The inspiration for Tradestamp came from personal experiences of using the internet to find tradespeople and from speaking with small businesses who expressed a desire to market themselves on the web but were unsure of where to invest their marketing budget.
The Customer's Need
Unable to find a recommendation from members of his family, friends or colleagues, David Hance resorted to using the internet to find the Tradesperson he needed to sort out problems with his recently purchased house.
In the first instance, he was frustrated by the hassle of making initial contact with tradespeople. It involved endless searches of directories and websites followed by telephone calls when he'd repeat the same message over and over again. He needed to keep careful track of who he'd called and the outcome of each call.
He was frustrated by the poor service he received even before he hired someone. Appointments made to survey the work prior to giving a quote were often not kept. In some cases tradesmen would arrive late and in many instances, they wouldn't turn up at all.
The damage caused by the incompetence of the heating engineer he eventually hired to do the work proved to be more costly to repair than the price of the original work.
The Service Provider's Need
The majority of new business for successful service providers comes from customer recommendations.
Any gaps in their workload are filled by new customers who are unable to find recommendations from people they know.
An increasing number of these prospective customers use the internet to source their service providers. So businesses who want to capture this business must have an online presence.
People searching the internet rarely bother to go beyond the first couple of results pages to find what they're looking for. That means that businesses have to appear within the top 20 results if prospective customers are going to find them. The choices open to them are:
- Register their business in an online directory
- Market their business using their own website
The problem is that the internet is awash with trade directories and many charge a premium for a high profile position. A link to the businesses own website may also be possible for an additional fee. Service providers
are faced with the dilemma of deciding where to list their business in order to get a decent return on their investment.
Businesses who rely upon their own website to get noticed either need to use pay per click advertising or invest in optimising their website so that its page ranking increases enough for it to appear in the top results pages.
Our web services team specialise in helping small businesses with the optimisation of their website. You may like to visit our Web Services Pages to see how we can help.
If you have any questions, please don't hesitate to Email us at information@tradestamp.com or call us on the number below.
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Customers post there service or trade requirements, free of charge, using a simple one page form.
Immediately, businesses covering the customer’s area are alerted by email and text message.
All the businesses who are alerted are listed for the customer who has access to their profile and their service history. They may also visit the service provider's website using a direct link.
Businesses, for which we’ve received positive feedback from their customers, will have a status of Approved. These businesses alone are able to contact the customer directly.
Once the work is completed, customers are invited to post feedback about the service they received. Future customers will be encouraged to book the services of businesses that can show a history of satisfied customers.
If you have any questions, please don't hesitate to
Email us at information@tradestamp.com or call us on the number below.
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- Tradestamp is family owned and family run which means that you'll always be dealt with by someone who cares:
- Our family values of honesty and integrity underpin our business
- Our aim is to deliver a service that's second to none
- We charge service providers a nominal "success fee" only if business is won
- We regard our "No Win No Pay" pricing model as fair and reasonable
- Our "No Win No Pay" pricing model motivates us to deliver genuine, quality leads that will result in business being won
- We try to be transparent and open in operating our business
- Our objective is to establish a community based upon honesty and trust. This is reflected in our charging model which relies upon honesty.
- If you need assistance, you'll get a personal service
- from someone who knows and understands the business
- from someone who is willing and able to help
- from someone who genuinely cares
- We welcome constructive criticism. If you feel we can improve, tell us because we do listen and respond
- If we fail to deliver we take it personally and will endeavor to make amends
- We don?t employ an army of telesales personnel to market our services. We rely upon word of mouth to spread the news about Tradestamp
- All of our Approved service providers have been recommended by their customers
- Customers will only be contacted by Service Providers who have been awarded Approved Status
If you have any questions, please don't hesitate to Email us at information@tradestamp.com or call us on the number below.
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Customers benefit from using Tradestamp because:
- It removes the need for endless searching and telephone calls
- Customers are presented with a list of businesses
- Approved service providers interested in following up the business will contact the customer
- The risk of hiring rogue traders is reduced
- We insist on getting positive feedback from two customers before businesses are Approved
- We encourage customers to leave feedback so that future customers are informed.
Service Providers benefit because:
- It costs nothing to register
- They pay an affordable success fee only if they win business as a result of lead
- The amount charged will be equivalent of just 1% of the value of business won. That's just £1 for every £100
- Note. The success fee charged will be increased to 2% if the service provider does not link to our websites from theirs
- All Service Providers compete on an equal basis. The service provider's ability to compete and win business is determined by their service history not their size.
- Customers may link directly to Service Provider's websites
- Service providers can contact prospective customers and proactively bid for their business
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CUSTOMERS
Customers may use Tradestamp to post their service requirments FREE OF CHARGE
SERVICE PROVIDERS
We operate a "No Win No Fee" charging model which means that service providers are charged only if they win business as a result of a lead sent by Tradestamp.
What does it cost?
- There is no charge to register your business
- There are no annual administration or any other fixed fees to pay
- You will not be charged for receiving new customer leads or for accessing customers' contact details
- We operate on a “No Win No Fee” basis. If a customer who is introduced to you via a service requirement posted on Tradestamp.com or one of our other affiliated websites agrees to employ your services, you will be charged a “Success” fee amounting to a proportion of the value of business won.
- We apply three different charging streams, each based on the concept of a Success Fee. When you have been granted “Approved Status” you will be invited to choose one of the charging streams below that best suits your business and personal preferences
Stream 1
A success fee equating to 1% of the value of the business* won will be applied providing you introduce coding, supplied by Tradestamp, into your company’s website so that an outbound link from your company's website to tradestamp.com and an additional affiliated website of our choosing is activated.
Stream 2
A success fee equating to 1.5% of the value of the business won* will be applied if your business does have a link from your company website to tradestamp.com but does not agree or is unable to provide links from your company's website to an additional affiliated website, of our choosing.
Stream 3
A success fee equating to 2% of the value of the business won* will be applied if your business does not agree or is unable to provide links from your company's website to tradestamp.com and an additional affiliated website, of our choosing.
*For some service providers, the value of business won will be based upon the average cost of providing that service. For example, for Driving schools, we will apply the average number of driving lessons taken by the average pupil (as per the DSA’s own statistics) and the average cost of a driving lesson nationwide.
* Where the total cost of a service being provided can not be ascertained at the point at which the service provider is engaged by a customer using Tradestamp, for example, when instructing a solicitor, we will base the success fee on the final bill charged to the customer on completion of the service.
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