To begin the process of finding the most suitable Service Provider, you must first document your
service requirements, as succinctly as possible.
Apart from describing the task you want done, the problem you want fixed or the advice you
need, you should also consider any other requirements that relate to your service need.
For Example:
If you require assistance with this task, we have advisors who are on hand during office hours to
help. Simply contact us on our help line or drop us an email.
HOW TO ADD YOUR SERVICE REQUIREMENT
Select the service that you require from the drop down menu. Service Providers are able to
register themselves against multiple service categories, so you do not have to concern
yourself that a Service Provider will miss your requirement. For example, if you require
someone to do your bookkeeping, you can be sure that accountants, who provide that
service, will be registered in that sector as well as bookkeepers.
- Briefly describe the title of the task, using no more than 25 letters, including spaces. Eg.
Install central heating These "key words" will attract the most appropriate Service Providers.
- Describe the task you want done or the problem that you want solved as succinctly
as
possible. By giving as much relevant information as you can, you will improve the likelihood
of being contacted by the most appropriate Service Providers. There's also a chance that
they'll be able to give you a quotation based upon the information you've given. Examples
are provided for each of the service categories and you are encouraged to spend some time
beforehand browsing these.
- If the work is urgent, you may tick the box to indicate that the service is required as soon as
possible.
- You may define the period during which you would like the work undertaken. You may enter
the earliest start date and / or the latest end date. The default start date is today's date.
Press SAVE to progress to the next section
HOW TO DEFINE YOUR CATCHMENT AREA
This section defines where the work is to be undertaken. You can choose between
requesting the service provider to travel to you, you may travel to them or their maybe
occasions when both are applicable.
If the work involves refurbishment of your place of residence or work, then it will be obvious
which box to tick. However, there will be instances when you could request the service to be
performed at home or you could travel to the service provider's premises.
It is possible that traditionally you would expect to make your way to the service provider's
office, but because of a medical condition, you want the service performed at your home.
You may tick the box to confirm that the work is to be done at your premises and / or tick the
box to confirm that you are prepared to travel to the service provider's place of work.
- You want the service to be provided at your address
If you tick the box to indicate that service is to be provided at your address, you will be
presented with the county and post codes of the address that you registered. You may over
write these if the work is to be undertaken at another premises other than your home or
place of work. For example, you may be a landlord and need work carried out in one of your
rented houses.
Your requirement will be matched against those Service Providers who have included this
post code within their catchment area.
- You are prepared to travel to the Service Provider's premises
If you tick this box, you will be presented with a selection of counties from which to choose.
i) At the highest level, you may select the National (All UK Counties) tick box. This means
that you are prepared to travel anywhere within the UK for this service.
Selecting this option also means that your requirement will be matched with every company
in the UK which provides this service.
ii) At the next level you are invited to select from the list of counties in the UK.
If you select a county, a secondary window will appear with a list of all of the post codes for
that county. You may select all of the post codes, by checking the "Entire County" tick box, or
you may select the precise post codes to where you are prepared to travel. You must press SAVE to close this window and return to main page so that your selection is saved.
You may repeat this for as many counties as you need to define how far you are prepared to
travel.
Your requirement will be matched with those Service Providers who operate within the area
that you've defined.
- Once you are satisfied that you've completed your selection, you must press NOTIFY
SERVICE PROVIDERS on the main page to submit your Service Requirement. You will be
told how many Service Providers have been alerted to your requirement.
If you are traveling to the Service Provider, you may widen the net by extending your
catchment area in the hope of encompassing more Service Providers. You can do this either
by selecting the EDIT CATCHMENT AREA button on this page or by using the Manage
Service Requirements function.
If you select the EDIT CATCHMENT AREA button, you will be taken back to the beginning of
this section where you may re-define your catchment area.